For kids & teens

About us

Who we are

The Augsburg Ombuds Office started its work in June 2021. The office is headed by Dorothea Bezzel and Johannes Scheu.

Dorothea Bezzel is a state-certified educator and social worker. She has many years of experience in various fields of work in child and youth welfare.

Johannes Scheu has a master's degree in social sciences. In addition to child and youth welfare, he has been active in the field of family counselling and working with the disabled.

In addition, the Augsburg Ombuds Office is supported by experts from other disciplines. Our common goal is to strengthen the participation rights of young people and their families in the youth welfare system.

The Augsburg Ombuds Office is a cooperation between the Augsburger Kinderschutzbund e.V. and the City of Augsburg.

As a pilot project, the Ombuds Office is funded by the Zentrum Bayern Familie und Soziales and evaluated by the Institut für Sozialpädagogische Forschung Mainz e.V.

How does the counselling work?

You contact us and tell us about your problem

In counselling we look together for solutions to your problem

We do nothing without your agreement. You decide what is done!

Contact us

Du erreichst uns Montag bis Mittwoch von 10:00 bis 15:00 Uhr und Donnerstag von 15:00 bis 18:00 Uhr. Wir beraten dich vertraulich, unabhängig und kostenfrei.

What is
Ombudschaft?

For parents
& legal
guardians

About us

Reading function

Highlight the text you want read aloud. You can select the text either with the mouse or by pressing and dragging the left mouse button. The marked segment is then read out.

Chat function

Wenn das Chat-Symbol mit dem Status „Hello, we’ re there“ unten links auf der Webseite erscheint, sind wir online und für einen Chat mit dir bereit. Falls wir offline sind, ist es möglich uns über das Chat-Symbol eine Nachricht zu senden. Wir antworten sobald wie möglich. Über den Chat können uns auch Dateien datenschutzsicher geschickt werden.