Contact us

How you can reach us

There are many ways to get in touch with us – by phone, digitally or directly on site. We offer help and support in finding solutions and can also accompany you to appointments with the youth welfare office.

Phone
0821 – 455 406 50

Monday to Wednesday from 10:00 to 15:00.
Thursday from 14:00 to 17:00.

E-Mail

info@ombudsstelle-augsburg.de

Simply write us an email. We usually reply within 24 hours on working days.

Online-Chat

Wenn über dem Chat-Symbol „We Are Here!“ steht, sind wir online und für ein Gespräch bereit.

WhatsApp and Signal
0176 – 455 32 966​

For general questions or initial contact,
you can use both messenger services as an
easy way to get in touch us.

On-site consultation

Our office is located in the city centre at the Augsburger Kinderschutzbund e.V. Here we offer personal counselling by appointment.

Address

Ombudsstelle Augsburg
Augsburger Kinderschutzbund e.V.
Volkhartstr. 2
86152 Augsburg

For kids &
teens

For parents
& legal
guardians

About us

Reading function

Highlight the text you want read aloud. You can select the text either with the mouse or by pressing and dragging the left mouse button. The marked segment is then read out.

Chat function

If the chat icon with the status "Hello, we're there" appears at the bottom left of the webpage, we're online and ready to chat with you. If we are offline, it is possible to send us a message using the chat icon. We will answer as soon as possible. Files can also be sent to us in a data-protected manner via the chat.