How you can reach us

There are many ways to get in touch with us – by phone, digitally or directly on site. We offer help and support in finding solutions and can also accompany you to appointments with the youth welfare office.


0821 – 455 406 50

Monday to Thursday
from 10:00 to 15:00
If we are not available, messages can be left on the answering machine.


Simply write us an email. We usually reply within 24 hours on working days.


Monday to Thursday
From 10:00 to 15:00

When the chat icon appears on our website, we are online and ready to talk.

WhatsApp and Signal

0176 – 455 32 966

For general questions or initial contact, you can use both messenger services as an easy way to get in touch us.

On-site consultation

Our office is located in the city centre at the Augsburger Kinderschutzbund e.V. Here we offer personal counselling by appointment.


Ombudsstelle Augsburg
Augsburger Kinderschutzbund e.V.
Volkhartstr. 2
86152 Augsburg

What does Ombudschaft mean?

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For parents & legal guardians

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About us

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